Shipping Policy

At DriftWell, we want your order to reach you as smoothly as possible. Here's what you need to know:

Processing Time

Orders are processed within 1-3 business days of purchase. You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

We currently ship to Australia, the United States, the United Kingdom, Canada, and New Zealand.

• Standard Shipping: Free
• Estimated delivery time: 7-14 business days from the date of dispatch

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

Customs & Import Duties

For international orders, any customs fees, import duties, or taxes charged upon delivery are the responsibility of the customer. These charges vary by country and are not included in your order total.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at hello@driftwellshop.net and we'll help track down your package.

Questions?

Reach out to us anytime at hello@driftwellshop.net.