QUESTIONS

Everything you're probably wondering.

From shipping to the 30-day guarantee, here are answers to some of the most common questions about DriftWell.

Orders typically arrive within 7–14 days. Once your order has been dispatched, you'll receive tracking details so you can follow your delivery.
Try DriftWell at home for 30 days. If it isn't right for you, contact us within the eligible guarantee period and we'll help you through the return process. Returns and refunds remain subject to our returns policy.
DriftWell's contoured shape is designed for comfortable positioning across side, back and stomach sleeping. Individual comfort and preferences can vary.
It may. DriftWell uses a sculpted contour and recessed centre rather than a traditional flat rectangular profile, so some people may need a short adjustment period.
Yes. A cooling pillowcase is included free with each DriftWell pillow while this offer is available.
Yes. Solo, Duo and Household options are available on the product page, with different pricing depending on how many DriftWell pillows you want.
Yes. DriftWell is Australian-run, with customer support available if you need help with your order.

Still have a question?

Contact DriftWell →